2022-05-29 14:10:57 +00:00
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draft = false
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date = 2022-05-29T16:10:46+02:00
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title = "Why I Switched From Proton Mail"
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description = "This blog post explains why I chose to switch away from Proton Mail."
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authors = ["Sam Al-Sapti"]
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2022-05-29 18:26:00 +00:00
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tags = ["cryptography", "decentralization", "email", "pgp"]
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series = []
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I wanted to write this blog post (and by the way, this is my first) to
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shed some light on my recent choice of email provider. You see, Proton
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Mail is a great email service, and I've used them for years, but it just
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doesn't fit my needs anymore. This is due to a number of reasons, but
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it's primarily due to some issues with external PGP handling (I'll talk
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more about this later on) and their recent change of direction.
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2022-05-29 14:21:02 +00:00
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## Centralization and Proton's new direction
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One of the main reasons I chose to switch, is the new direction Proton
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is going in. Recently, they've revamped all of their products and their
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website, to make it more clear that both Proton Mail, Proton VPN, Proton
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Calendar and Proton Drive is under the same family/suite (notice how
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there's a space now in their product names, that's one of the changes).
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All of this is great for many reasons, now it actually feels like an
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alternative all-in-one solution to something like Google's, and I'm sure
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this will benefit them in the long run and appeal to more people. A lot
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2022-05-29 14:24:17 +00:00
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of people like these kinds of ecosystems, because it usually increases
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ease of use and convenience. In fact, this change now allows Proton to
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better integrate their products together. For example, you can now
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easily send large attachments via email, by letting Proton Mail
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automatically upload the file to Proton Drive and send a share link in
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the email, instead of attaching it in the email itself. All of the
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changes are outlined in
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[this article](https://proton.me/news/updated-proton) by Proton's CEO,
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Andy Yen.
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Personally though, this does not appeal to me. I'm not a fan of
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ecosystems and having all my eggs in one basket, and I'm a huge fan of
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self-hosting. You see, I'm a big proponent of decentralization. One
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aspect of decentralization is to not have everything in one place, when
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you don't control that place. For example, I wouldn't have both my
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email, calendar, contacts and cloud storage with Google, and neither
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would I with Proton. Instead, I self-host my cloud storage, calendar,
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contacts, to-do lists, and notes with the help of
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[Nextcloud](https://nextcloud.com) at home on a Raspberry Pi. This way,
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even though it's all in one place, I'm the one in control of the server
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hosting it and what happens with it.
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I can definitely see why Proton chose to go in this direction, and I
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fully support them. But they should also expect, and I'm sure they did,
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that some of their customers wouldn't want this change of direction. I
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have nothing against Proton as a company, but having my digital life
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centralized with one company is just not my cup of tea.
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2022-05-29 14:21:02 +00:00
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## The way Proton Mail handles PGP
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Proton Mail offers zero-access encryption of your inbox, meaning all of
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your emails are encrypted, and only you have access to read them after
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unlocking them with your password. Behind the scenes, this works by each
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customer having a PGP key pair stored on their servers, with the private
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key being encrypted by the customer's password. This means that not even
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Proton themselves can read your emails, and this is great for privacy.
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PGP has been a standard for email encryption for many years, and it's
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widely used for sensitive communication via email. Proton has taken PGP
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and integrated it into their email service, automatically providing
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end-to-end encrypted emails between Proton Mail users (it also works
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with other email providers, but it requires some setup by the
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communicating parties). The thing is though, that you're not in control
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of the private PGP key when using Proton Mail's PGP integration. Even
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though it is encrypted on their servers, and only I can decrypt it, I
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want to be in control of my private key myself. This also relates to the
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centralization problem I described above. By using Proton Mail, I
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entrust my email security with a central entity.
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This one is more on the technical side of things. I've had some not so
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great experiences when trying to use my own PGP key on top of Proton
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Mail's encryption. For example, my signatures wouldn't be recognized by
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the recipient's email client, due to the second layer of encryption that
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is Proton Mail's PGP integration. Because I want to use my own PGP key,
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that I'm in control of myself, this doesn't work for me.
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2022-05-29 14:21:02 +00:00
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## Conclusion
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With all that said, I want to end this blog post by saying this: Don't
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go ahead and delete your Proton account solely based on what I'm saying.
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This is my own personal opinion. If you're someone who's not very
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technical and/or are satisfied with what Proton is offering, then stay.
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I'm not here to trash talk Proton and tell everyone to abandon them. I
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think Proton offers some great privacy preserving services and their
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line of products is perfectly suitable for a lot of people, and their
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work is important in the privacy world. I'm just someone who's a bit
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more technical than the average person, and because of that, Proton Mail
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is just not a fit for me personally. For the average person, Proton is
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fantastic, and I can only recommend them if you're wondering which
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email, VPN, calendar or cloud storage provider to use.
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You might be asking, what am I using now then? I'm now a happy customer
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over at [mailbox.org](https://mailbox.org), and if you're like me, you
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should totally check them out. If not, go ahead and keep your Proton
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account (you have one, right?).
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