website/_posts/2017-04-07-downtime-for-all...

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Downtime for all services post

As you probably noticed, connectivity to all services provided by xmpp.dk was lost at around midnight CET on the 6th of April. The outage was not a systems failure of any kind but was purely my own fault. Here's a break-down of the events that led to the outage:

  1. I had forgotten to enable auto-renewal on my credit card to renew the service when it expired
  2. When the time of expiry approached, I was stuck in bed due to illness and thus I didn't see the emails from my hosting provider :(

So this doesn't happen again in the future, I have enabled auto-renewal on my hosting service. I will also set up some form of external monitoring that can notify me through other means than email.

I sincerely apologize for the inconvenience caused by this outage and I promise to do my best that things like this won't happen again. In time, I hope to move this service to dedicated hardware - I just need to figure out how to cover the running costs of a dedicated server.

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